The Transportation Department on Monday made clear on a government website that no US carriers have agreed to provide cash compensation for delayed or canceled flights under carriers’ control.
The Biden administration has objected to family seating fees, investigated 10 carriers for failing to provide refunds, pressed Southwest Airlines to do more after a holiday meltdown led to more than 16,000 flight cancellations, and proposed other new consumer protections. Most carriers voluntarily committed last August to provide hotels or meals but resisted providing cash compensation for delays. The Transportation Department said it plans to write regulations that will require airlines to cover expenses such as meals and hotels if carriers are responsible for stranding passengers. The Biden administration has been cracking down on airlines, but it could take years to write and finalize rules. A July 2021 proposal to require airlines to refund consumers fees for baggage that is delayed, or onboard service like Wi-Fi that do not work, are still not finalized. But it asked carriers last year whether they would agree to pay at least $100 for delays of at least three hours caused by airlines.īiden said the delay compensation rules will be proposed by the end of the year but it could take years to finalize rules, and some carriers privately question whether the department has the legal authority to mandate compensation for delays. The Department of Transportation did not specify how much cash it aims to require airlines to pay passengers for significant delays. “Airlines need to accept their fundamental responsibility to better serve passengers.” “Summer travel is going to put enormous pressure on the system,” Transportation Secretary Pete Buttigieg said Monday.
#Inoted airlines series
It is the latest in a series of moves by the Biden administration to crack down on airlines and bolster passenger consumer protections for domestic flights and international flights involving an American destination or origin. “Our top priority has been to get American air travelers a better deal,” Biden said.
President Biden’s administration said Monday it is writing new rules aimed at requiring airlines to compensate passengers for significant flight delays or cancellations when the carriers are responsible. I was mom-shamed for sitting in plane’s business class - leaving my kid, 10, in coach
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